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Refund Policy
Last updated: July 2026 (draft)
Monthly plans
If you're on a monthly Pro, Max, or Agency plan and it isn't working for you, email us within 14 daysof your first payment and we will refund that charge in full. This applies to your first month only; it isn't a recurring monthly guarantee.
Annual plans
If you pay annually, you have 30 days from your first payment to request a full refund of that charge.
One-off services
For one-off engagements we offer outside a subscription plan (for example, a Done-for-you Sprint), the engagement is refundable in full up until the fixes are delivered. Once delivered, the engagement is complete and non-refundable.
What's excluded
The refund windows above do not cover:
- Usage-based add-ons (extra audits, fixes, or AI content credits) already consumed before your refund request
- Renewal charges after your first billing cycle on a plan
- Accounts terminated for violating our Terms of Service
How to ask
One email is all it takes. Send it to the address below with your account email and plan; we don't require a reason, and we don't run a retention maze.